Order Fulfillment Associate

Order Fulfillment Associate - Temporary Full-time (until December 31)

The Hockey Shop is looking for a detail-oriented Order Fulfillment Associate to help our team get through the busy holiday season. You’ll pick, pack and prepare online orders so every customer gets exactly what they ordered. If you like staying organized, tracking down items and getting things right the first time, this role could be a great fit.

Here’s what we bring to the table:

• A work environment that is fun, supportive and team-oriented.
• Full-time hours through the busy holiday season.
• A great staff discount program for all the latest gear.
• Hands-on training and day-to-day support from our team.

Responsibilities:

• Locate and accurately pick items for online customer orders.
• Pack orders carefully and make sure every item is accounted for.
• Use our POS and shipping software to locate, track and mark orders as fulfilled.
• Organize and manage stock to keep the picking process efficient.
• Communicate with the team to resolve order issues such as missing items, delays or discrepancies.
• Work with the team to make sure orders go out on time.
• Keep the work area clean and organized.

Requirements:

• Available to work full-time, 5 days per week, until December 31.
• Weekend availability is required (see Schedule below).
• Strong attention to detail and a commitment to accuracy.
• Able to work independently and efficiently in a fast-paced environment.
• Able to lift up to 20 lbs and to stand, walk and do repetitive tasks for long periods.
• Strong organizational skills.
• Able to communicate clearly with the team in English.
• Legally authorized to work in Canada.
• Hockey knowledge

Assets:

• Previous order fulfillment, warehouse or retail experience.
• Experience with POS or shipping software.

About Us
The Hockey Shop is Western Canada’s largest independent hockey retailer. We’re a family-owned and operated store that currently consists of a team of 140 engaged team members, and we’re growing (that’s where you come in). We pride ourselves on our jobs being an extension of our lifestyle, with a flexible schedule of work and play. We’re also a proud member of Source for Sports, a national buying group with over 160 independently owned stores across Canada.

Benefits:

• On-site parking

Schedule:

• 40 hours per week, 5 days per week
• Preferred: Saturday to Wednesday
• Also considered: Tuesday to Saturday, or Sunday to Thursday

Pay: $18.25-$19.00 per hour

Benefits:

• Casual dress
• On-site parking
• Store discount

Application question(s):

• Which of these schedules are you available for: Saturday to Wednesday, Tuesday to Saturday, or Sunday to Thursday?
• Are you available to work full-time until December 31?

Experience:

• hockey: 2 years (required)

Work Location: In person