Order Fulfilment Assistant

About Us:
Committed to Quality. Driven by People.

At Leong Hup Singapore, we are more than just a food company. With decades of experience in poultry processing, food manufacturing and distribution, we have established ourselves as a trusted name in Singapore’s food industry.

Guided by our vision to be a leading supplier of nutritious food, we are committed to delivering quality, safety and value to our customers. Through innovation, teamwork and continuous improvement, we strive to make a meaningful difference in the everyday lives of the people and communities we serve.

With operations across five ASEAN countries, our people benefit from regional best practices and valuable opportunities to learn from teams across the region, grow and build their careers with us.

Behind everything we do is a dedicated team of people who make it possible.

Why Join Us:
Your Work Matters. Your Growth Matters.

At Leong Hup Singapore, our people are at the heart of what we do. Whether you’re working behind the scenes, supporting daily operations or driving business growth, every role plays an important part in our success.

We value teamwork, dedication and a willingness to learn. Whether you’re taking your first step into the workforce or looking for your next career opportunity, we welcome you to bring your strengths, experiences and perspectives to our team.

Join us and be part of a team that takes pride in bringing quality food to Singapore every day.

Job Summary:
We are looking for an organized and proactive Order Fulfilment Assistant to support our Sales team and ensure customer orders are processed accurately and delivered on time.

You will handle customer enquiries and orders, prepare order and delivery documents, and coordinate closely with the Sales, Production and Delivery teams to ensure smooth fulfilment.

Remuneration and Benefits:
Medical benefits

14 days of Annual leave

Additional family care leave

Exclusive staff discounts

Career progression opportunities

Insurance coverage

Career Path:
Order Fulfilment Assistant → Order Fulfilment Executive→ Senior Order Fulfilment Executive

What you will be doing:
Provide day-to-day administrative and sales support to the Sales team

Handle customer enquiries and orders via WhatsApp, phone calls and email

Process customer orders accurately and in a timely manner

Prepare order documents, production job cards, invoices, delivery orders and other fulfilment documents

Coordinate with Sales, Production and Delivery teams to ensure orders are prepared and delivered on time

Follow up on order status and assist in resolving delivery or fulfilment issues

Maintain accurate order and customer records

Perform other duties and ad-hoc assignments as assigned by the immediate superior

What we are looking for:
Minimum GCE N-Level qualification

At least 1 year of relevant working experience preferred

Good working knowledge of Microsoft Office, particularly Word and Excel

Good telephone etiquette with strong communication and interpersonal skills

Organized, responsible and able to manage multiple tasks and priorities

Able to work well under pressure and as part of a team

Comfortable working in a fast-paced environment

Willing to work on Saturdays and Public Holidays, with weekdays as rest days