Order Fulfilment Representative

Role Title: ORDER FULFILMENT REPRESENTATIVE

Industry: Beauty, Skincare & Haircare

Location: Maruwa, Lekki, Lagos, Nigeria

Employment Type: Full Time

Level: Relevant experience in order fulfilment, inventory management, or customer service is an advantage

About The Role A reputable skincare and haircare brand is urgently seeking a reliable and organised Order Fulfilment Representative to manage customer orders, website purchases, inventory records, payment confirmation, and delivery coordination. The successful candidate will help ensure that orders are processed accurately, dispatched promptly, and supported by excellent customer service.

Immediate resumption is required.

Key Responsibilities

• Receive, process, and fulfil customer orders accurately and promptly.
• Manage website orders and provide online customer service.
• Confirm payments before releasing goods for dispatch.
• Monitor stock levels, conduct stock counts, and maintain accurate inventory records.
• Coordinate with dispatch riders and track deliveries.
• Handle customer enquiries, complaints, returns, and exchanges.
• Prepare daily sales, stock, and order fulfilment reports.
• Maintain a clean and organised store and fulfilment area.

Requirements

• Strong customer service and communication skills.
• Good numerical, organisational, and record-keeping abilities.
• Basic computer skills and familiarity with online order processing.
• Attention to detail, honesty, and accountability.
• Ability to work under pressure with minimal supervision.
• Relevant experience in order fulfilment, inventory management, or customer service is an advantage.

Remuneration

• ₦100,000 net monthly.

Resumption

• Immediate. Only candidates available to resume immediately should apply.

Interested candidates should send their CV to **[email protected]** with **Order Fulfilment Representative Application** as the email subject.

Only candidates available to resume immediately should apply.