Order Management

I. Job Objective

The Order Management Staff is responsible for delivering accurate, timely and complete processing of all customer orders. Provide updates to sales and warehouse teams regarding order and delivery status minimizing errors and delays in the process of encoding, validation, and documentation through proactive communication and monitoring.

1. Troubleshoot issues related to sales orders and assist in implementing improvements to the order management process.

2. Manage communication with the Sales Department and process all customer orders for timely delivery.

3. Coordinate with the Sales Team (BDM, TL and TSR for timely submission and extension of Purchase Orders (PO).

4. Monitor and cross-validate orders using TARKIE vs. SAP (Systems Application and Products in Data Processing) platforms.

5. Verify accuracy of Purchase Orders, including pricing, quantity, barcode, and item description.

6. Ensure full compliance with customer delivery requirements, including:

· Minimum 1–2 years of experience in: Order management, SAP, Supply Chain, Distribution, or FMCG industry (preferred)

· Understanding of logistics and delivery compliance standards

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• WHAT IS YOUR EXPECTED SALARY

Education:

• Bachelor's (Preferred)

Experience:

• SAP: 1 year (Required)
• Order management system: 1 year (Required)

Work Location: In person