Order Management Executive

The Order Management Executive will support the order management team in coordinating and processing orders across multiple countries. The incumbent will be responsible for ensuring timely communication, accurate order consolidation, and systematic follow-through from purchase requisition to purchase order conversion.

Key Responsibilities

1. Order List Distribution Prepare and send the order list to all relevant countries in a timely and accurate manner, ensuring all stakeholders receive the necessary information to initiate their ordering process.

2. Follow-Up on Country Replies Monitor and follow up with country representatives to ensure responses to the order list are received within the stipulated timeline.

3. Order Consolidation Consolidate orders received from all countries into a one, accurate summary for internal processing and reporting purposes.

4. Purchase Quotation (PQ) Issuance Issue Purchase Quotations (PQ) in the system accurately and promptly upon receiving consolidated order information.

5. Purchase Order (PO) Creation Create new Purchase Orders (PO) in the system upon approval or conversion from PQ, ensuring all details are correctly entered and documented.

6. On Time Delivery Ensure all confirmed orders are reflected in the shipment plan. Follow up closely with suppliers, purchasers, and relevant parties from PQ issuance until PO conversion, production, shipment booking, and goods being on board. Monitor shipment timelines and escalate any delays or risks that may impact the planned OTF.

7. New SKU Creation Set up and maintain new Stock Keeping Units (SKUs) in the system as required, in accordance with product and MMM guidelines.

Requirements

• Prior experience in order management, procurement coordination, or a related field preferred.

• Proficient in Microsoft Excel, including the use of Pivot Tables and LOOKUP functions.

• Strong written and verbal communication skills, with the ability to liaise effectively with internal teams, external teams and country representatives.

• Detail-oriented with strong organisational and follow-up skills.

• Able to work independently and manage multiple tasks within tight timelines.