Order Management Executive

Your role

Main responsibilities

• Order Execution: Efficiently order booking, validate, and execute incoming customer purchase orders within the SAP system.

• Documentation: Generate and dispatch Order Acknowledgements and Proforma Invoices to customers promptly.

• System Monitoring: Continuously monitor orders in SAP, managing internal order generation (PC), tracking material availability, and resolving delivery/system holds.

• SAP Customer Creation: Manage the end-to-end setup and creation of new customer accounts and End-User profiles within the SAP system.

• CRM Maintenance: Own the detailed updating and enrichment of new customer profiles and interactions within the CRM platform to ensure data integrity across teams.

• Compliance Coordination: Partner closely with the Global Trade Compliance team to review, address, and successfully release regulatory and compliance holds on accounts and orders.

• Material Tracking: Coordinate with internal supply chain counterparts i.e. internal PC s, CC s Product Manager, Planner to track material availability, manage dispatches, secure shipment documents, and expedite urgent orders.

• Fulfillment Planning: Plan and schedule invoicing and dispatch based on real-time material availability, providing clear routing instructions to the warehouse/shipping team.

• Order Visibility: Provide proactive, regular order status updates to customers regarding timelines and shipping schedules.

• Internal Reporting: Keep internal teams aligned by providing consistent, regular updates on Orders On Hand, Stock in transit, and Inventory Material.

• Data Maintenance: Oversee and maintain comprehensive records of sales invoicing and open order data.

• Analytics: Perform regular data analysis on order trends, backlog metrics, and fulfilment cycles to help optimize the order-to-cash process.

To succeed, you will need

Skill/ Knowlegde/ Experience

• Graduate in any specialisation
• Atleast 3 years of Experience in Order & Supply Chain Managment in manufacturing organisation
• Commercial transaction knowledge & Knolwedge on ERP (SAP) related to Order to Cash (O2C)
• Other requirements.
• English & local language is a must, Listening & interpersonal skills
• Planning, organising (prioritizing), Co-ordinating & Execution.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

On-Site
This role requires you to work on-site at our office in Pune, India (IN). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.