Order Management Executive

Role & responsibilities

Responsibilities / Duties:

• Executes the order entry process and manages the order fulfilment process for a given business or group of businesses and customers, which are typically priority and foundational customers with a high degree of complexity.
• Maintains a thorough knowledge of the businesses products, businesses, applications, and service offerings.
• Strengthens customer intimacy by developing solid relationships, understanding customer needs and gathering market intelligence.
• Coordinates activity at assigned customer accounts, proactively address issues and implement solutions.
• Maintains service levels according to business prioritization.
• Differentiates between customer requirements and Dow capabilities; choose the best/cost effective solution.
• Supports commercial strategies with Dow customers across multiple businesses.

Experience:

• Required education: Bachelors Degree

[email protected]

www.persolindia.com

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