Order Management Executive (Mandarin Speaker)

Join a global shared services team supporting end-to-end order management activities across regional markets. Ideal for professionals with SAP experience who enjoy working closely with customers and supply chain teams

Client Details

Our client is a well-established multinational organization offering a collaborative environment, regional exposure, and opportunities to grow within customer operations and supply chain functions.

Description

• Manage end-to-end order management activities, including order processing, delivery coordination, customer enquiries, and issue resolution
• Process and maintain customer orders using SAP
• Partner with supply chain, logistics, procurement, and commercial teams to ensure timely order fulfillment
• Communicate order updates and resolve exceptions with customers and internal stakeholders
• Maintain accurate documentation, master data, and transactional records
• Contribute to continuous improvement and service excellence initiatives

Profile

• Minimum 3-5 years of experience in Order Management/Order Fulfillment, Customer Service, Supply Chain, Logistics, or related operational functions
• Hands-on SAP experience is required
• Experience supporting end-to-end Order-to-Cash (OTC) or order management processes
• Mandarin language proficiency is preferred to support China-based stakeholders
• Strong communication, coordination, and stakeholder management skills
• Experience working in a multinational (MNC) or shared services environment is an advantage

Job Offer

• Opportunity to join a pioneer team and play a key role in its growth
• Hybrid working arrangement
• Regional exposure and collaboration with international stakeholders
• Strong career development opportunities within a growing organization
• Supportive and collaborative work environment

If you have SAP knowledge, end-to-end order management experience, and can communicate effectively with Mandarin-speaking stakeholders, we'd love to hear from you.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Marissa Nao on [+603 2302 4072](tel:+603 2302 4072).
Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.