Order Management Specialist ID214316

该职位来源于猎聘 The Role: Customer Supply Chain Order Management Specialist is a pivotal role working directly with the commercial organization, the global supply chain teams and with the supply chain of our key customers to connect the sales and marketing plans into end-to-end solutions and improvements. In this role, you will be responsible for driving the joint value collaboration with strategic customers and overseeing the daily operational execution. You will be supporting the overall E2E Supply Chain process improvement key focus on metric improvement execution planning. Together with Logistics and our distribution partners you will ensure timely delivery of the right products at the right time towards our customers, drive operational efficiencies and participate in continuous process improvement activities that drive best in class supply chain metrics, cost, service, inventory, and cycle time. By leveraging data analytics and market knowledge, you will support and optimize revenue growth for assigned customers. The CSC Order Management Specialist is responsible for actively managing order backlog, allocation of inventory based on scheduling priorities, monitoring the logistics execution of our outsourced logistics partner (RCC) but also with our key channel partner. He/she will be in daily contact with internal and external customers and communicate actively on the fulfillment of fulfillment strategies. Continuous process improvement to enable more efficiencies in our end-to-end supply chain to drive improvements in our key metrics cost, service, inventory and cycle time is part of your mindset. Job Description: ∙

Responsible for the team's commitment to clean order management relative to ensure accuracy of delivery dates, pricing, fulfillment and execution ∙

Monitor to ensure on-time delivery of orders through delivery metrics and partnering with Logistics ∙

Manage and actively publish critical reports on in-stock, on-time in-full deliveries and channel inventory ∙

Day to day backlog management (order scheduling, backlog cancellation, allocation plans, improve overdue backlog, reduce aging backlog, large order management). ∙

Working closely with the RCC to improve logistics services and customer compliance with order policy ∙

Keep driving process changing to improve efficiency and automation to deliver on service metrics (OTIF, Order Aging) and continuous improvement to drive efficiencies on end-to-end supply chain (cost, service, inventory, cycle time) ∙

Work together to create standardization, automation and optimization among projects and processes ∙

AI leveraged, develop digital mindset

Key Qualifications: For consideration, you must bring the following minimum skills and behaviors to our team: ∙

Minimum 2 years’ experience in supply chain management preferably consumer electronics ∙

Must be proficient in oracle, Kinaxis, SAP or the equivalent system, preferably in order management module ∙

Must be proficient in reading, writing and speaking English ∙

Strong in Excel, Google Sheets, and/or Tableau skills ∙

Drive scalable process change and automation to improve end-to-end supply chain efficiencies and to meet key supply chain metrics in terms of cost, service, inventory, and cycle time. You embrace continuous learning and process improvement ∙

Analytical skills including data evaluation, identification, solution development and implementation ∙

Ability to multitask and prioritize work while keeping outstanding attention to detail ∙

Demonstrate decision-making ability in face of uncertain or incomplete information ∙

Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative Education: Bachelor’s degree in business, Operations Management, Supply Chain Management, Engineering or similar discipline.