Order Processing Administrator

Job Overview

We are seeking a dynamic and detail-oriented Order Processing Administrator to join our team! In this vital role, you will be the backbone of our order fulfillment process, ensuring that customer orders are accurately entered, tracked, and managed from start to finish. Your proactive approach and excellent organizational skills will help us deliver exceptional service and streamline our sales administration operations. If you thrive in a fast-paced environment and possess strong communication and computer skills, this is the perfect opportunity to contribute to a growing organization committed to excellence!

Duties

• Receive, review, and accurately process customer orders using CRM (Customer Relationship Management) software and other relevant systems
• Coordinate with various departments to ensure timely order fulfillment and resolve any discrepancies or issues promptly
• Maintain detailed records of all orders, updates, and communications in Microsoft Excel and other administrative tools
• Communicate effectively with customers via email or phone to confirm order details, answer inquiries, and provide exceptional customer service
• Monitor order status throughout the processing cycle, updating relevant stakeholders regularly
• Support sales administration tasks such as invoicing, data entry, and maintaining organized filing systems

Skills

• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook; strong computer literacy is essential
• Familiarity with CRM software platforms for managing customer interactions and order data
• Excellent communication skills in English—both written and verbal—ensuring clear and professional interactions
• Strong organizational skills with the ability to prioritize tasks effectively in a busy environment
• Demonstrated experience in sales administration or administrative support roles
• Exceptional time management skills to meet deadlines consistently
• Ability to adapt quickly to new IT tools and software applications as needed
• Customer service orientation with a positive attitude toward resolving issues efficiently

Join us as an Order Processing Administrator and become an integral part of a vibrant team dedicated to delivering outstanding service! We value proactive individuals who are eager to grow their skills while supporting our mission of operational excellence. This paid position offers you the chance to develop your administrative expertise within a collaborative environment that encourages innovation and continuous improvement.

Pay: £25,420.00-£30,000.00 per year

Benefits:

• Casual dress
• Free parking
• On-site parking

Work Location: In person