Order Processing & Administration Assistant

About us

Calneggia Family Vineyards is an established family owned Western Australian wine business with a diverse portfolio of premium wine brands.

Our administration office is based in South Perth, with vineyard and winery operations located in the Margaret River wine region.

About the role

We are seeking a reliable and highly organised Order Processing & Administration Assistant, for approximately 10 hours a week, to join our team at our South Perth Office.

We anticipate the position initially commencing on a casual basis, working approximately two days per week, on a Tuesday and a Wednesday/Thursday, with the view to progressing to a permanent part-time position for the right person.

This is an important operational role within our business, responsible for ensuring customer orders are processed accurately and efficiently from receipt of the purchase order through to invoicing and dispatch.

The successful applicant will be responsible, dependable and highly attentive to detail. We are looking for someone who takes pride in their work, understands the importance of accuracy and follows each order through carefully to completion.

A strong commitment to the role is essential, as our customers and internal team rely on this function being performed consistently and on time.

We are looking for someone with strong computer literacy and accurate data entry skills, with confidence working across multiple systems and the ability to learn new software easily.

Key responsibilities

• Processing customer orders accurately and efficiently, ensuring all details are correctly captured and recorded, using multiple systems and portals.
• Entering and maintaining data into company systems with precision and attention to detail.
• Preparing order documentation and ensuring all paperwork is completed thoroughly.
• Communicating with customers regarding order status, delivery timelines and any order-related queries.
• Performing general administrative duties as required and answering the telephone.
• Supporting inventory tracking and order fulfillment processes.
• Assisting with other data entry and clerical duties as required.

What we're looking for

• Proven experience in data entry and order processing, preferably within an administrative environment.
• Strong proficiency in Microsoft Office applications and general computer skills.
• Excellent organisational and time management skills with the ability to prioritise multiple tasks.
• Meticulous attention to detail and accuracy, especially when handling numerical data and documentation.
• Ability to communicate clearly and professionally with both internal team members and external customers.
• Reliable and punctual with a flexible approach.
• Competence in using standard office equipment and willingness to learn new systems, as well as assisting the admin team.

What we offer

Calneggia Family Vineyards offers a flexible working arrangement that allows you to balance work with other commitments. You will be part of a small, collaborative team within a respected local business, providing an opportunity to develop your administrative skills. We value our team members and provide a supportive work environment where attention to detail and professionalism are appreciated.

Apply now

If you are an organised, detail-oriented individual with strong data entry and administrative skills, we would love to hear from you. Please submit your application, including your resume and a brief cover letter outlining your relevant experience, to join the Calneggia Family Vineyards team and how you could see yourself contributing to the team, as well as your availability and whether you would be open to this growing into a long term part-time position.