Order Processing Clerk

$1,000 Sign-On Bonus

Company Bio

Glantz, a Family-owned national wholesale sign supply leader since 1906, strategically operates in 25 US markets. We live by our CORE Values every day, and strongly commit to the daily development and promotion of our employees. Our competitive benefit package includes a $1,000 referral bonuses, paid Short & Long Term Disability, a generous PTO plan, and 401K with matching! Voted Best Places to work in Kentucky 2022!

Job Summary

Provides service to walk-in customers and customers by phone. Takes and processes orders, answers questions, solves problems, quotes prices and delivery specifications, and assists outside sales function by performing the following duties.

Essential Duties and Responsibilities

• Verify the availability of product and delivery method or additional services including placing orders with vendors
• Completes the order processing by entering orders into the inventory software Trend. Fills out the order transaction, determines charges for service requested, prepares change of address records, and issues discontinuance orders
• Will review reports, create and keep records, and problem solve reporting variances/exceptions to determine cause and correction solutions
• Solicit sale of new or additional products and assists outside salespeople in generating customer quotes
• Heavy phone and email usage

Education and/or Experience

High school diploma or general education degree (GED); or one to three years of related customer service experience and/or training; or an equivalent combination of education and experience.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person