Order Processing

Your tasks

• Administration of custom orders from receipt of order to delivery in coordination with manufacturing and relevant departments
• Process Sales Orders in local ERP system (SAP)
• Creation and administration of master data for order processing
• Respond to inquiries regarding delivery schedules and shipping (telephone/ mail)
• Creation of relevant documents from Acknowledgement of Order, Delivery Note, Invoice, Credit note a.s.o.
• Conduct coordination activities with the purchasing, sales, and technical departments
• Coordinate with logistics and warehouse for inventory and shipping, and carry out shipping processes
• Handle customer complaints regarding returns and delivery delays
• Participate in business improvement projects conducted internally and globally
• May include performance of export processes and issue of supplier declarations if required

Your Qualifications

• 3 to 5 years of experience in sales administration and customer service, including order processing
• Experience using ERP systems (such as SAP)
• Ability to manage schedules and work autonomously
• Multitasking ability speed and accuracy in handling multiple tasks simultaneously
• Strong willingness to learn and flexible adaptability.
• Japanese Native
• English practical level (TOEIC 600 or higher)
• Teamwork and collaboration skills
• MS Office（Excel・Word・Outlook・Powerpoint etc.）operation
• Practical experience using SAP
• Some knowledge and experience with Incoterms and customs procedures
• Trade Practice Certification Level B or higher."
• Level 3 or higher in JCCI Bookkeeping Certification

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

reference number 17273

Recruiting Contact Ako Ito

Rohde & Schwarz is a global technology company with approximately 16,000 employees and three divisions Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Rohde & Schwarz Japan is established in 2003 as an independent company to provide sales, service and technical support to Japanese customers. Our customers are diverse and located all over Japan dealing with automotive, wireless communications, industrial electronics, defence and so on. We are here to support our customers on a long-term basis with our reliable solutions and with the latest information acquired through our strong existence in those markets. Understanding the customers’ business in the early phase, becoming the reliable business partner by providing our global expertise and achieving customers’ business goals together is what Rohde & Schwarz Japan continues to do.

Our offer

• Flexible working hour models
• Privately owned company
• Health care
• Holidays/vacation
• Social insurance
• Public transport
• Attractive location
• Global company & environment