Order Processing Manager

In compliance to ISO standards 9001:2015, 14001:2015 and 45001:2023

Your Role In Our Team

• Commercial order processing and co-ordination of complex machine sales projects throughout stages of offer, order and delivery
• Primary point of communication towards customers worldwide (with focus on Asian region) for all matters related to the order processing
• Attend to customers inquiries, co-ordinate and follow-up on customers’ order and delivery schedule
• Prepare and co-ordinate customer visits (e.g. for pre-delivery inspections)
• Close co-ordination and communication with colleagues from various departments, the Sales and Account Manager in charge as well as the German HQ
• Co-ordination of all commercial aspects of the order processing including L/C and tender shipments
• Planning and co-ordination of machine shipments
• Maintenance of relevant order related information in SAP ERP system and creation of respective documents
• Verification of contract documents, involvement in financing models
• Coordination and Order processing of inter-company sales within the group throughout the stages of offer, order and delivery
• Dotted line reporting and integration with OPM organization in our Germany HQ

Your Profile

• Degree/Bachelor/MBA in Business Administration or similar field
• More than 3 years of working experience in relevant order processing for capital goods
• Experience in worldwide logistics (Import/Export and Shipping background)
• Able to travel locally and overseas
• Computer literate in MS Windows/Office
• Good knowledge in SAP
• Profound project management skills
• Good command in English, German and regional language would be an advantage
• Able to work independently and under time pressure
• High sense of responsibility
• Excellent communication skills