Order Processing Specialist

Junior Executive, Sales Order Processing (ERP Data Entry)

Location

Dhaka on-site 5 days per week

Please note this is a sales order processing and data entry role, not an IT support or system administration role.

About us

At Pentex, integrity is at the heart of everything we do; from the way we work through to the products we create. Combining creative design with responsible and ethical practices, we deliver fashion solutions that are built for today and ready for the future.

Since our beginnings in East London in the 1960s, Pentex has grown into a global design and manufacturing partner. Throughout that journey, one value has remained constant: doing the right thing.

We believe in doing what’s right, putting our customers first and holding ourselves to high standards in everything we do. Every partnership we build, every garment we produce and every order we deliver reflects our commitment to working with honesty, care and integrity which is the ethos that continues to define the Pentex way.

The Role

Our UK customers send us purchase orders every day, and each one needs to be entered into our ERP system quickly and accurately. As a Junior Executive in Sales Order Processing, you will read customer POs and order forms, raise and update sales orders, and make sure the product, price, quantity and delivery details are right first time. You will work closely with our sales administrators in London and Dhaka, so strong attention to detail and clear written English matter more to us than technical IT skills.

Main Responsibilities

• Monitor shared order inboxes and pick up new customer purchase orders, order forms and amendments.
• Read and interpret customer POs, including styles, colours, size breakdowns, quantities, prices and delivery dates.
• Check product information in our PLM system is complete before orders are raised.
• Raise new sales orders in our ERP system within 12 hours of receiving the request, ideally the same working day
• Update existing orders within 24 hours of receiving changes.
• Allocate stock to new orders and correct stock entries where needed.
• Update customer tariff data twice a week on portals.
• Flag and resolve discrepancies with sales, merchandising and production colleagues.
• Provide general administrative support to the team.

Your Experience

• Around 1 to 2 years in data entry, order processing, merchandising support or commercial administration, ideally at a buying house, garment exporter or RMG factory.
• Familiarity with garment purchase orders and terms such as style numbers, size ratios and delivery dates.
• Confident with Microsoft Excel and comfortable learning new business software. ERP experience (BlueCherry or similar) is an advantage but not essential.
• Good written and spoken English, as you will work with UK based colleagues and customer documents.
• Excellent accuracy with numbers and a habit of checking your own work.
• Well organised, able to manage multiple priorities and meet daily deadlines.
• A degree (BBA or similar) is preferred.

What We Offer – Dhaka

• Medical & Life Insurance
• Provident Fund
• Gratuity Fund
• Festival Bonus
• Leave (as per company policy)