Order Processor

Responsibilities

• Manage end-to-end customer purchase order processing, including order entry, acknowledgement, tracking, and fulfilment.
• Prepare and issue commercial quotations for standard components, spare parts, and service requests in collaboration with internal stakeholders.
• Coordinate shipment activities, including shipping documentation, freight arrangements, transport coordination, customs-related documentation oversight, and packing verification when required.
• Serve as the key liaison between clients and internal departments to ensure smooth communication and timely execution of orders.
• Issue sales invoices, monitor payment milestones, and follow up on outstanding receivables in coordination with the finance team.
• Maintain accurate records within ERP and CRM systems and ensure proper filing of operational documentation.
• Support day-to-day administrative activities and operational processes as required.

Requirements

• Minimum 3 years of experience in order processing, customer administration, supply chain coordination, or related functions.
• Basic understanding of international shipping, Incoterms, trade documentation, and packing logistics.
• Experience in engineering, industrial machinery, manufacturing, or aerospace sectors is an added advantage.
• Experience preparing quotations, managing customer orders, and coordinating deliveries.
• Familiarity with ERP and CRM systems for record management and operational tracking.
• Ability to handle shipping documentation, invoicing processes, and accounts receivable follow-up.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Rachel Chan Xin Hui
EA Personnel Reg. no.: R25128450
EA License no.: 07C5771