Order Processor

Like having a clear task to get stuck into, friendly people around you and the satisfaction of getting the details right? Our Montgomery team is looking for an Order Processor who enjoys staying organized, communicating with others and seeing a request through from start to finish.

You will help turn incoming customer orders into accurate, ready-to-process instructions. It is practical office work with daily interaction and opportunities to learn how customer service and operations connect.

What will I be doing?

Working with the operations supervisor and customer support team, you will:

• Enter customer orders into the system, checking quantities, contact information and delivery details.
• Send order confirmations and follow up on missing information.
• Answer routine order-status questions by phone and email.
• Coordinate with colleagues about availability, changes and dispatch.
• Update tracking information and flag delays for the appropriate team member.
• Keep order records complete so colleagues can quickly see what happens next.

Do I need order-processing experience?

No previous order-processing experience or college degree is required. Training will cover the systems, procedures and common questions you will handle.

You should be comfortable typing, using email and learning new computer tools. We value someone who checks their work, keeps commitments and speaks to customers and colleagues with patience and professionalism.

What does the working week look like?

This is a full-time, on-site role in Montgomery, AL, with a Monday through Friday schedule. You will have your own tasks to manage while working alongside colleagues who can help when a request needs clarification.

As you become confident with the process, you will develop useful skills in data entry, customer communication, order management and administrative support.

Interested? Apply with your resume. We would like to hear what you could bring to the team.

Our hiring process is open to all qualified applicants, with selection based on job-related abilities and equal consideration regardless of any legally protected characteristic.

Pay: $18.50 - $22.50 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person