Order Sales Representative (OSR)

Job highlights

• Job Location: Mumbai - Mahim. Job Type: Full Time. Qualification: Any Graduate or Postgraduate from the Science stream.
• Prepare and maintain MIS and all required reports as per company SOPs.
• Experience: 1 - 2 Years

Job Location: Mumbai - Mahim

Job Type: Full Time

Qualification: Any Graduate or Postgraduate from the Science stream

Experience: 1 - 2 Years

Job Overview

We are looking for an OSR to manage inbound leads, coordinate with customers and field sales teams, track meetings and follow-ups, support lead closures, and maintain accurate sales MIS and reporting as per company SOPs.

Key Responsibilities

• Capture and compile all inbound leads received through digital campaigns, website, AI, and service engineers.
• Contact customers to validate leads and understand their requirements.
• Assign validated leads to the concerned field salesperson.
• Coordinate with field sales teams to ensure timely action on assigned leads.
• Take regular follow-ups from the sales team regarding meetings scheduled with customers, whether in-person or virtual.
• Track lead progress, meetings, follow-ups, and outcomes to ensure timely movement of leads.
• Escalate leads to seniors wherever required for further action and closure.
• Compile data of closed leads and maintain accurate records.
• Obtain relevant invoices from field teams for closed leads.
• Prepare and maintain MIS and all required reports as per company SOPs.
• Ensure timely and accurate updating of lead, customer, meeting, closure, and invoice-related data.
• Coordinate with internal teams to ensure smooth and timely closure of leads.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.