Order Specialist

Pay rate range - $40/hr. to $42/hr.

Schedule: Fully onsite

Job Description:

Top skills:

-SAP

-Financial Analysis

-Process Improvement

KEY RESPONSIBILITES/REQUIREMENTS:

Role & Responsibilities

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client Electronics' policies and agreements.

• Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.

• Update, and maintain customer and order data, ensuring data integrity and accuracy.

• Review and validation price adjustment chargeback claims with finance and Sales.

• Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.

• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.

• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.

• Assist the team on various projects as needed.

Skills needed

• Bachelor's degree in a related business field.

• 3-5 years of experience in order management or a related field.

• Proficiency in SAP and EDI for order processing.

• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong written and verbal communication skills.

• Problem-solving and critical thinking abilities.

• Ability to multitask efficiently and work under pressure.

• Self-motivated and capable of working independently.

• Knowledge of builder systems, such as Supply Pro and KOVA