Order taker

Job Summary

The Order Taker is responsible for greeting customers, accurately taking food and beverage orders, and ensuring a smooth and pleasant customer experience. This role requires good communication skills, attention to detail, and prior experience in a café or restaurant environment.

Duties and Responsibilities

• Greet customers politely and take orders accurately
• Enter orders into the system and coordinate with kitchen staff
• Answer customer questions about menu items and promotions
• Ensure timely and correct delivery of orders
• Follow hygiene, safety, and company standards
• Address customer concerns and escalate issues when necessary

Requirements and Qualifications

• Minimum 1 year of experience in a café or restaurant
• Basic knowledge of food and beverage service
• Good communication and customer service skills
• Ability to work in a fast-paced environment
• Flexible availability, including weekends and holidays

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Food provided
• Leave encashment

Ability to commute/relocate:

• Kannur, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• cafe: 1 year (Required)

Work Location: In person