Organizational Change Manager

Location: Abu Dhabi, UAE (Onsite)
Experience: 12+ Years
Program: Customer Data Factory Program - Data Readiness Scale-Up
Reporting To: Program Manager

Role Summary

Lead change management, stakeholder adoption, and training initiatives to embed data governance and data quality practices across customer entities. Ensure sustainable adoption through communications, capability building, and operational handover.

Must-Have Skills

• 12+ years overall experience with 5+ years in Organizational Change Management
• Experience in Data Transformation, Data Governance, or Digital Transformation programs
• Strong knowledge of PROSCI, ADKAR, or similar Change Management frameworks
• Stakeholder management and executive communication skills
• Training design and delivery for business users and leadership teams
• Change readiness assessment, adoption planning, and communication management
• Experience working in large, regulated, or public-sector organizations
• Program reporting, adoption metrics tracking, and sustainment planning
• Strong facilitation and workshop management skills

Good-to-Have Skills

• Arabic language proficiency
• GCC/UAE public-sector experience
• Understanding of:
  • Data Governance
  • Data Quality Management
  • Data Stewardship
  • Business Glossary & Data Classification
  • Metadata Management
• PROSCI or ADKAR certification
• Experience with data literacy and change champion networks

Key Responsibilities

• Drive change adoption, stakeholder engagement, and readiness activities.
• Deliver training on data governance, data quality, classification, and dashboards.
• Support onboarding of Data Owners and Data Stewards.
• Build data literacy and establish change champions.
• Prepare handover, sustainment, and knowledge-transfer materials.
• Track adoption KPIs and report progress to program leadership.

Ideal Candidate: An experienced Change Manager with a strong background in data or digital transformation programs, capable of driving organizational adoption and long-term sustainability of data governance initiatives.

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