Orthodontic Front Office

Benefits:

• Employee discounts
• Paid time off

About the Role:

Okamoto Orthodontics in Costa Mesa, CA is looking for a friendly and organized Orthodontic Front Office team member to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused orthodontic team where your communication skills and attention to detail will make a real difference every day.

Responsibilities:

• Greet and check in patients, ensuring a warm and welcoming front office experience
• Schedule and confirm patient appointments, managing the orthodontic treatment calendar efficiently
• Answer phone calls, respond to inquiries, and follow up with patients and families
• Collect and process patient payments, co-pays, and insurance information
• Verify dental/orthodontic insurance benefits and assist with billing and claims
• Maintain accurate patient records and update information in practice management software
• Coordinate new patient consultations and assist with treatment plan presentations

Requirements:

• Previous dental or orthodontic front office experience preferred
• Familiarity with dental practice management software (e.g., Dolphin, Dentrix, or similar)
• Strong knowledge of dental or orthodontic insurance verification and billing
• Excellent communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a fast-paced environment
• Professional, reliable, and a positive team player
• Bilingual skills a plus but not required

About Us:

Okamoto Orthodontics is a trusted orthodontic practice serving the Costa Mesa, CA community with a commitment to creating beautiful, confident smiles for patients of all ages. Our team is passionate about delivering exceptional care in a warm, welcoming environment that keeps patients coming back and referring their friends and family. We take pride in fostering a supportive, collaborative workplace where every team member is valued and empowered to grow.