Orthodontic office manager

Job Overview

We are seeking a dynamic and highly organized Orthodontic Office Manager to lead and oversee the daily operations of our orthodontic practice. This vital role combines administrative excellence with healthcare management expertise, ensuring a smooth, efficient, and patient-centered environment. As the cornerstone of our team, you will coordinate clinical workflows, manage staff, uphold compliance standards, and optimize practice performance. Your energetic leadership will foster a positive workplace culture while delivering exceptional patient service and operational efficiency.

Responsibilities

• Supervise daily office operations, including patient scheduling, billing, and administrative support to ensure seamless practice flow.
• Manage financial aspects such as budgeting, fiscal management, medical billing, and revenue cycle processes to maximize profitability.
• Oversee human resources functions including staff recruitment, training, performance evaluations, and team development within healthcare practice management standards.
• Ensure compliance with health regulation policies, HIPAA privacy standards, and OSHA safety requirements across all clinic activities.
• Utilize patient management software such as Eaglesoft, Dentrix, eClinicalWorks, or EMR/EHR systems to maintain accurate medical records and facilitate efficient patient care.
• Coordinate with clinical staff to optimize clinic experience, manage patient flow, and uphold high standards of customer service.
• Monitor medical records management and electronic health records (EHR) systems to ensure accuracy and confidentiality of sensitive information.
• Implement best practices in healthcare management including utilization management, managed care processes, and adherence to healthcare regulation policies.
• Lead healthcare staff management efforts by supervising team members in clinical and administrative roles while fostering a collaborative environment.
• Develop and enforce office policies related to medical administrative support, medical terminology accuracy, and compliance with healthcare laws.

Experience

• Proven experience managing a dental or orthodontic office with a strong background in medical office management or healthcare practice management.
• Demonstrated supervisory experience supervising teams within a healthcare setting.
• Extensive knowledge of dental office procedures combined with clinic experience in orthodontics or general dentistry preferred.
• Proficiency in EMR/EHR systems such as Eaglesoft, Open Dental, or eClinicalWorks; familiarity with patient management software is essential.
• Strong understanding of fiscal management principles including budgeting, financial reporting, and medical billing processes.
• Experience working within HIPAA regulations and maintaining strict confidentiality of medical records.
• Excellent managerial communication skills coupled with customer service expertise to foster positive patient interactions.
• Knowledge of health regulation policies relevant to healthcare practices including acute care experience or critical care background is advantageous.

Join us as an Orthodontic Office Manager where your leadership drives operational excellence! We are committed to supporting your professional growth while providing an engaging environment that values your expertise in healthcare management.

Pay: $25.00 - $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person