orthodontic receptionist

Job Overview

We are seeking a professional and organized Orthodontic Receptionist to join our Orthodontic practice.

The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with electronic medical records systems.

The Orthodontic Receptionist plays a vital role in ensuring smooth office operations, scheduling appointments, and providing excellent patient service in a fast-paced orthodontic environment.

Days: Thursdays and alternate Sturdays

Duties

• Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere
• Manage multi-line phone systems to handle appointment scheduling, patient inquiries, and follow-up calls
• Verify patient insurance information and process billing using.
• Collect payments and explain treatment plans or financial policies to patients
• Maintain accurate patient records, update charts, and ensure confidentiality of sensitive information
• Assist with administrative tasks including filing, faxing, and data entry in Dolphin management software
• Coordinate communication between patients, orthodontists, and other staff members to ensure seamless workflow
• Ensure the reception area and clinic remains tidy and organized to promote a professional environment

Skills

• Proven experience as a Dental Receptionist or Medical Office Receptionist with knowledge of dental terminology
• Familiarity with Orthodontic Software.
• Strong understanding of medical terminology relevant to orthodontics and dentistry
• Excellent organizational skills with the ability to multitask efficiently in a busy office setting
• Proficient in handling multi-line phone systems with professionalism and clarity
• Exceptional communication skills for interacting effectively with patients and team members
• Previous experience working in a Orthodontic/dental or medical office environment is highly preferred
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Strong administrative skills including data entry, filing, and appointment management

Pay: $20.00-$28.00 per hour

Expected hours: 8.0 – 16.0 per week

Benefits:

• On-site parking

Application question(s):

• Previous experinece as Orthodontic/Dental receptionist

Work Location: In person