Orthodontic Scheduling Coordinator

About Us:

Kanning Orthodontics is a patient-centered orthodontic practice dedicated to providing top-quality care in a friendly and professional environment. We are seeking a highly organized and personable Scheduling Coordinator to join our team and ensure smooth daily operations.

Job Summary:
The Orthodontic Scheduling Coordinator plays a vital role in creating a positive patient experience by managing the appointment schedule efficiently and effectively. This position requires excellent communication skills, attention to detail, and a passion for customer service.

Key Responsibilities:

• Schedule, reschedule, and confirm patient appointments to optimize the doctor's time and patient flow.
• Greet and check in patients with professionalism and warmth.
• Answer phone calls and respond to patient inquiries regarding appointments and treatment schedules.
• Coordinate with the orthodontic team to ensure timely patient care and workflow efficiency.
• Maintain accurate patient records and update contact information as needed.
• Assist in patient follow-up calls and reminders.
• Provide excellent customer service to enhance patient satisfaction and retention.
• Collaborate with the team to create a seamless and positive experience for every patient.

Qualifications & Skills:

• Prior experience in a dental or orthodontic office preferred but not required.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Friendly and professional demeanor with a patient-focused attitude.
• Proficiency in dental scheduling software is a plus.
• Ability to work efficiently in a fast-paced environment.

Benefits:

• Competitive pay based on experience.
• Health benefits include medical, orthodontic, STD, and LTD.
• Paid time off and holidays.
• Professional growth opportunities.
• Positive and supportive work environment.
• Retirement benefits.

If you are a detail-oriented individual with a passion for patient care and organization, we would love to hear from you!

Kanning Orthodontics is an equal-opportunity employer.