Orthodontic Treatment Coordinator

Private Orthodontic Practice | Full-Time

We are a growing, patient-focused private orthodontic practice seeking a friendly, confident, and motivated Treatment Coordinator to join our team. This position is ideal for someone who enjoys building relationships, helping patients feel comfortable, and guiding families through the process of starting orthodontic treatment.

The Treatment Coordinator plays a key role in creating an exceptional new patient experience and helping patients confidently begin treatment with our office.

Compensation

• $18–$22 per hour (based on experience)

Responsibilities

New Patient Coordination

• Welcome and guide new patients through their orthodontic consultation
• Create a warm, positive, and professional first impression
• Build strong relationships with patients and parents
• Help patients feel informed, comfortable, and excited about treatment

Treatment Presentation

• Review recommended treatment plans with patients
• Explain orthodontic treatment options clearly and confidently
• Discuss treatment timelines, benefits, and next steps
• Answer questions and address concerns professionally

Financial Coordination

• Present financial options and payment plans
• Explain insurance benefits and financing options
• Help families select payment arrangements that fit their needs
• Guide patients toward starting treatment with the office

Patient Follow-Up

• Follow up with patients who have not yet started treatment
• Maintain organized communication and patient records
• Track pending treatment and scheduling

Administrative Support

• Maintain accurate documentation and notes
• Coordinate scheduling for treatment starts
• Support the doctor and team with daily office flow

Qualifications

• Excellent communication and customer service skills
• Friendly, professional, and confident personality
• Comfortable discussing finances and payment options
• Strong organizational and multitasking abilities
• Positive attitude and team-oriented mindset
• Ability to build rapport quickly with patients and parents
• Knowledge of Microsoft Word and Excel required
• Dental or orthodontic experience preferred, but willing to train the right candidate
• Dental Treatment coordination experience of 3 years or more
• Bilingual in English and Spanish preferred

Ideal Candidate

We are looking for someone who is:

• Outgoing and personable
• Self-motivated and dependable
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Passionate about helping patients feel confident in their smile journey

About Our Practice

We are a privately owned orthodontic practice of 20 years focused on providing high-quality care and an outstanding patient experience. Our team values professionalism, positivity, teamwork, and long-term patient relationships.

If you enjoy connecting with people and want to grow with a supportive orthodontic team, we would love to meet you.

To Apply:
Please submit your resume and a brief introduction about yourself and your experience.

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person