Orthodontic Treatment Coordinator

Company Overview

Sonrisas Dental Center is a modern dual specialty clinic located in South Austin specializing in orthodontics and periodontics. Our state-of-the-art facility offers a comprehensive range of services, including braces and implants, delivered by our team of skilled specialists.

Job Summary

We are seeking a dedicated and detail-oriented bilingual Orthodontic Treatment Coordinator to join our dynamic team. The ideal candidate will possess excellent communication skills, a strong understanding of dental and orthodontic procedures, and a passion for providing exceptional patient care. As an integral part of our practice, you will facilitate patient treatment plans, coordinate appointments, and ensure a seamless experience from consultation to post-treatment follow-up.

Responsibilities

• Act as the primary point of contact for patients regarding treatment options, financial arrangements, and appointment scheduling.
• Educate patients on orthodontic procedures, treatment timelines, and post-care instructions with clarity and professionalism.
• Coordinate with orthodontists and support staff to schedule appointments efficiently while maintaining high standards of patient care.
• Verify insurance coverage, process claims, and communicate financial responsibilities clearly to patients.
• Maintain compliance with health regulation policies and uphold patient confidentiality at all times.
• Provide exceptional customer service by addressing patient inquiries promptly and empathetically to foster trust and satisfaction.
• Part of the job requires marketing efforts and community outreach

Experience

• Dental Assistant or front desk experience is required
• Previous sales experience is preferred.
• Dental knowledge is preferred.
• Excellent phone communication skills coupled with the ability to manage client interactions effectively.
• Demonstrated ability to maintain patient confidentiality while providing outstanding customer service through clear verbal and written communication.

Join our team to help transform smiles while delivering compassionate care in a fast-paced orthodontic environment!

If you do not have any dental background knowledge, it does require to send us a message why you think you be a good candidate for this position. If we do not recieve

Pay: $25.00 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Previous sales experience?

Language:

• Spanish (Required)

License/Certification:

• RDA license (Required)

Work Location: In person