Orthopedic Front Office Coordinator

Overview

We are seeking a professional, organized Front Office Coordinator with a strong medical front office background. The ideal candidate will have experience assisting VA and workers’ compensation patients, coordinating appointments, verifying information, and supporting daily front office operations.

Qualifications:

• Strong medical front office experience required
• Experience with VA and workers’ compensation patients required
• Orthopedic office experience strongly preferred
• Systemedx EMR experience strongly preferred
• Medical records release experience preferred but not required
• Excellent communication, organization, and customer service skills

Duties

• Provide excellent customer service while managing check-in and check-out procedures.
• Schedule patient appointments using electronic health record (EHR) systems
• Verify insurance coverage, process payments, and handle medical billing and collections with attention to detail.
• Maintain and update patient records in compliance with HIPAA regulations and clinic confidentiality policies.
• Review clinical documentation for completeness and accuracy; assist with intake forms and medical records management.
• Coordinate communication between patients, providers, and staff via phone calls, emails, and in-person interactions while practicing professional phone etiquette.

Skills

• Proven experience with EMR/EHR system
• Knowledge of medical terminology, coding (ICD-10, CPT), insurance processes including Medicare and health insurance policies.
• Ability to multitask in a busy clinic environment while maintaining attention to detail; clinic experience preferred.
• Familiarity with medical billing procedures, health information management standards, and electronic health records management.

Join us in providing outstanding orthopedic care by ensuring our front office runs seamlessly! Your dedication will help create a positive experience for every patient while supporting our clinical team’s success. This paid position offers an exciting opportunity to grow your healthcare administrative career in a vibrant environment committed to excellence.

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Life insurance
• Paid sick time
• Paid time off

Application Question(s):

• Do you have experience with the requirements for VA and Work Comp patients?
• Are you willing to submit to a background check and drug testing?
• How many years of Orthopedic medical office experience do you have?

Experience:

• Medical receptionist: 2 years (Required)

Work Location: In person