OSS Software Project Manager

Role & responsibilities

OSS Solution Delivery & Project Management

• Lead end-to-end OSS software project execution, ensuring delivery within scope, timeline, budget, and quality objectives.
• Drive project planning, resource allocation, risk management, and stakeholder communication across multiple workstreams.
• Monitor project milestones and ensure adherence to customer commitments and organizational standards.

OSS Application Configuration & Integration

• Configure and manage OSS platforms supporting network inventory, fault management, performance monitoring, service assurance, and orchestration processes.
• Lead integration activities between OSS solutions and network elements, third-party applications, and enterprise systems.
• Oversee system configuration, workflow development, automation, and customization activities.

Testing, Validation & Deployment

• Plan and execute System Integration Testing (SIT), User Acceptance Testing (UAT), Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT).
• Coordinate software releases, deployment activities, migration plans, and production rollouts.
• Ensure smooth cutover and post-deployment support for OSS implementations.

Team & Project Leadership

• Lead cross-functional teams comprising software developers, integration engineers, business analysts, and support teams.
• Mentor junior team members and perform technical reviews of solution designs, configurations, and implementation plans.
• Manage customer expectations and provide regular project status updates to leadership and stakeholders.

System Integration & Automation

• Drive integration of OSS platforms with network management systems, cloud platforms, APIs, databases, and external applications.
• Support automation initiatives using scripting and workflow orchestration tools to improve operational efficiency.
• Ensure interoperability across multiple technologies and communication interfaces.

Required Technical Skills

OSS Platforms

• Experience with Telecom OSS platforms supporting Inventory Management, Fault Management, Performance Management, Service Fulfillment, or Service Assurance.
• Hands-on experience with OSS/BSS ecosystems and network operations processes.

Software & Integration Technologies

• REST APIs, SOAP Web Services, JSON, XML.
• Database technologies such as Oracle, SQL Server, PostgreSQL, or MySQL.
• Linux/Unix environments and application deployment processes.

Automation & Scripting

• Understanding of Python, Shell Scripting, or automation frameworks.
• Experience with workflow automation and orchestration tools.

Communication Protocols & Interfaces

• HTTP/HTTPS, REST, SOAP, SNMP, NETCONF, gRPC, and related network management interfaces.
• Knowledge of telecom protocols and API-based integrations.

Project Management Tools

• Jira, Confluence, MS Project, Azure DevOps, or similar project management platforms.
• Agile, Scrum, and Waterfall project delivery methodologies.

Preferred Skills

• Telecom domain experience with OSS/BSS transformation programs.
• Knowledge of Cloud technologies (AWS, Azure, GCP).
• Experience in Network Operations Center (NOC) environments.
• Understanding of CI/CD pipelines and DevOps practices.
• PMP, PRINCE2, Scrum Master, or Agile certifications preferred.

Key Competencies

• Project Planning & Execution
• Customer & Stakeholder Management
• Risk & Issue Management
• Team Leadership & Mentoring
• Solution Integration & Deployment
• Problem Solving & Analytical Thinking
• Communication & Presentation Skills
• Cross-Functional Collaboration