OTC Manager Role

Job Title: OTC Manager (Indian Finance)

Location: Noida Sector 62
Shift Timing: 8:00 AM to 5:00 PM
Working Days: 5 Days a Week

Joining Preference: Immediate Joiners Preferred

About the Role

We are seeking an experienced OTC Manager (Indian Finance) to lead and manage the end-to-end Order-to-Cash (OTC) process. The ideal candidate should possess strong expertise in Accounts Receivable, Credit & Collections, GST compliance, E-Invoicing, Reconciliations, and team management, along with excellent stakeholder management skills.

Key Responsibilities

• Manage the end-to-end OTC (Order-to-Cash) cycle, including billing, collections, cash application, cash allocation, and reconciliation.
• Oversee customer invoicing processes, ensuring compliance with GST regulations and E-Invoicing requirements.
• Ensure compliance with Indian Finance regulations, GST laws, taxation requirements, and statutory guidelines.
• Perform and review AR, customer account, and ledger reconciliations to ensure accuracy and completeness.
• Handle credit control activities, customer credit evaluations, and collection strategies.
• Monitor Accounts Receivable (AR) aging and proactively resolve payment disputes to ensure timely collections.
• Drive cash flow improvements through effective collection management and follow-ups.
• Lead, mentor, and manage the OTC team, ensuring high performance, productivity, and adherence to SLAs/KPIs.
• Conduct performance reviews, coaching, training, and development initiatives for team members.
• Prepare and analyze MIS reports, dashboards, collection reports, and key performance metrics.
• Collaborate with internal stakeholders, including Finance, Sales, Taxation, and Operations teams, to streamline processes and resolve customer-related issues.
• Support process improvement initiatives, automation projects, and implementation of best practices within OTC operations.
• Ensure strong internal controls and adherence to company policies and audit requirements.

Required Qualifications

• Graduate or Postgraduate degree in Finance, Commerce, Accounting, or a related field.
• Strong hands-on experience in OTC Operations, Accounts Receivable, Credit Management, Collections, and Cash Application.
• In-depth knowledge of GST, E-Invoicing, and Indian taxation regulations.
• Experience in handling reconciliations, dispute management, and AR aging analysis.
• Proven experience in people management, team leadership, and performance management.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, stakeholder management, and customer relationship skills.
• Experience working on ERP systems such as SAP, Oracle, or similar platforms.

Preferred Candidate Profile

• Immediate joiners or candidates with a short notice period.
• Experience managing large-volume OTC operations in a shared services or corporate environment.
• Strong exposure to GST compliance, E-Invoicing processes, and reconciliation activities.
• Excellent customer-facing, negotiation, and dispute-resolution skills.
• Ability to work in a fast-paced and dynamic business environment.

Interested candidates can share their updated resume at [email protected]