OTM Application Engineer

OTM Role JD - 1 for Application Engineer role and 1 for MSP Prod Support role

Job Description :

1. Detailed technical & functional knowledge of OTM to map business requirements into OTM build activities

2. Business process automation

3. Extensive experience (10+yrs) in workflow agent design, coding, technical configuration and development

4. Master data, itinerary, order planning, shipment execution, route optimization, network configuration, track and trace, appointment scheduling

5. OTM Data model and Schema in depth knowledge

6. Technical integration design and development working with OTM REST and SOAP APIs.

7. Operational and analytical report design and development.

8. Performance tuning, troubleshooting and configuration

9. Stage and Production environment code deployment and migration activities

10. Migrate data and configuration from public cloud to on-prem environment

11. SQL query design and implementation

12. Experience working with Oracle for SR resolution, logging and data export

13. Rate card structuring/template creation and setup

14. Screen-set and manager layout technical changes

15. Experience working with carrier, 3PL, other logistics 3rd party integrations technical teams

16. Technical documentation

17. VPD (virtual private domain) and security configurations within OTM

18. Creating workbench configurations

19. Experience working with stakeholders to handle OTM requirements

20. Freight Audit and Pay

21. Experience working with multiple modes, LTL, FTL, Ocean, Air and different service levels

22. Experience working with multi-leg, multi-stop solutions

23. Exceptions management, business monitor, reporting and alerting

24. Strong problem solving ability