Outbound Calling Specialist

Salary: Up to PKR 70,000 per month Basic salary

Location: Chandni Chowk, Murree Road, Rawalpindi

Shift: Night Shift

Employment Type: Full-Time

**only apply if you fit all criteria**

Cloud Rexpo is looking for confident and energetic *Calling Agents* with strong communication skills to handle outbound and inbound calls for international clients.

Key Responsibilities

·        Make outbound calls to potential customers, leads and clients.

·        Handle inbound calls professionally and respond to customer queries.

·        Introduce company services and explain relevant offers clearly.

·        Generate leads, schedule appointments and maintain proper call records.

·        Follow approved calling scripts while keeping conversations natural and professional.

·        Update customer information and call outcomes in the CRM or assigned system.

·        Conduct timely follow-ups with interested prospects.

·        Achieve assigned daily, weekly and monthly calling targets.

·        Maintain a professional tone and protect client and company information.

·        Coordinate with supervisors and relevant teams regarding qualified leads and customer concerns.

Required Skills

·        Strong spoken English and clear pronunciation.

·        Confident, persuasive and professional communication style.

·        Good listening, negotiation and customer-handling skills.

·        Ability to manage objections and maintain a positive attitude.

·        Basic computer skills and familiarity with CRM or calling software.

·        Ability to work in a target-driven environment.

·        Previous experience in a call center, telesales, customer support or BPO environment will be preferred.

·        Fresh candidates with excellent communication skills may also apply.

·         Interested candidates may share their updated CV for consideration on email: [email protected]