Outbound Cold Caller / Appointment Setter

Outbound Cold Caller / Appointment Setter

• Company: Home Services & Warranty Company
• Compensation: $1,200 USD per month
• Availability: 8:00 AM–5:00 PM EST
• Work Arrangement: Fully Remote
• Engagement Type: Independent Contractor

We are looking for an experienced, driven, and professional Cold Caller / Appointment Setter to support our business development efforts. This is not simply a high-volume dialing role. We are looking for someone who can have productive conversations, identify the right decision-makers, follow up consistently, and turn outreach into qualified appointments.

Key Responsibilities

• Make outbound calls to HOA boards, property managers, commercial property contacts, and service leads.
• Identify and reach the appropriate decision-maker.
• Introduce our home service/warranty solutions and clearly communicate the reason for the call.
• Qualify prospects based on need, interest, timing, and decision-making authority.
• Schedule qualified appointments for the sales/business development team.
• Follow up with prospects through phone, email, and text message.
• Re-engage prospects who were previously contacted but not yet ready.
• Track objections and prospect feedback to help improve our outreach strategy.

Performance Expectations

We want strong activity without sacrificing conversation quality.

The successful candidate will consistently build a pipeline of qualified opportunities by reaching the appropriate decision-makers, having productive conversations, following up professionally, and scheduling appointments for the sales team.

Performance will ultimately be measured by qualified appointments, show rates, lead quality, pipeline opportunities created, and closed business—not just the number of calls made.

Ideal Candidate

• Strong spoken English and professional phone presence.
• Previous cold calling, appointment setting, telemarketing, or B2B outreach experience preferred.
• Comfortable speaking with property managers, HOA representatives, business owners, and commercial decision-makers.
• Confident handling objections and gatekeepers.
• Comfortable with high-volume outbound calling.
• Strong follow-up and organizational skills.
• Able to communicate professionally through phone, email, and SMS.
• Self-motivated and comfortable working toward measurable KPIs.

What Success Looks Like

The goal of this role is not simply to make hundreds of calls. Success means consistently creating a pipeline of qualified HOA, property management, commercial, and home-service opportunities that turn into appointments and ultimately revenue.