Outbound CSR Service Scheduler

Ready to Get Paid for Performance?

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.

If you’re someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.

What You’ll Be Doing
Make high-volume outbound calls daily
Follow up with existing and inactive customers
Schedule and confirm service appointments
Re-engage customers for annual maintenance and services
Use CRM systems to track activity, notes, and outcomes
Follow call scripts and overcome common objections
Maintain consistent call pace throughout your shift

What We’re Looking For (Preferred)
Outbound and/or inbound call center experience
Customer service or sales background
Experience using a CRM system
Bilingual is a plus

Compensation
Competitive hourly pay
Commission on performance
Opportunity to increase earnings based on production

Why This Role Stands Out
Clear expectations and performance structure
Consistent workflow — no guessing what to do
Opportunity to grow into higher-level roles
Be part of a team that values accountability and results

Who This is Perfect For
Call center reps who want more earning potential
Sales-minded individuals who thrive in a structured environment
Self-starters who don’t need to be micromanaged

Requirements

Non-Negotiables (Must Have)
Comfortable on the phone for the entire shift
Strong work ethic and self-motivation
Coachable and open to feedback
Basic typing and computer skills
Reliable personal transportation

Benefits

Great Hourly Pay

Benefits at full time after 90 days

PTO

Great Commission incentives!