Outbound Customer Service

About the Company:

Join a household name and global powerhouse in the power tool and outdoor equipment industry. Renowned for innovation, quality, and premium customer care, this brand offers a vibrant, supportive, and professional team environment where your voice truly matters.

The Opportunity:

We are seeking experienced and vibrant Outbound Customer Service Representatives to join the team for an initial 3-month contract, with possible view to extension. This is a high-volume phone role where you will be proactively reaching out to existing customers, stockists, and clients to ensure smooth operations and top-tier service.

There are no cold calls here - just high-volume, high-quality engagement with a dedicated customer base. If you love a fast-paced environment and are ready to hit the phones by next Tuesday, we want to hear from you!

The role:

• High-Volume Outbound Calling: Proactively contacting existing customers, retailers, and distributors regarding a product update
• Data Entry & CRM Management: Accurately logging call details, updating customer records, and processing requests in the system.
• Hours: 9am-5pm Monday to Friday (based onsite everyday)
• Start date: ASAP
• Hourly rate: $38.89 per hour
• Location: Truganina (car parking available)

What We Are Looking For

• Immediate Availability: You must be ready to commence work next Tuesday.
• Phone Confidence: Proven experience in a high-volume outbound calling environment (Customer Service, Call Centre, or Account Management).
• Exceptional Communication: Clear, professional verbal communication with a warm and engaging phone manner.
• Resilience & Drive: Comfortability handling high call volumes while maintaining a positive attitude.

Apply here or please forward your resume to [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.