Outbound Sales Development Representative (SDR)

Outbound Sales Development Representative (SDR)

Remote — Latin America | Full-time | U.S. business hours

Compensation: $1,300 USD/month base + uncapped commission

About OfficerApps

OfficerApps is a U.S.-based software company helping security guard companies manage their teams, streamline operations, and build stronger customer relationships.

We combine industry experience with practical technology to create solutions our customers genuinely value. We are a collaborative, growth-focused team that values initiative, clear communication, accountability, and continuous improvement.

About the Role

We are looking for a motivated Sales Development Representative to generate new business opportunities in the security guard industry.

You will identify and engage decision-makers, qualify prospective customers, and schedule product demonstrations for our Sales team. This is a phone-first outbound position—not an inbound sales or customer-service role.

You should be comfortable spending a significant portion of your day making cold calls, handling objections, following up consistently, and working toward measurable goals. If you enjoy starting conversations, learning from feedback, and turning persistence into results, we would love to meet you.

What You’ll Do

• Complete 150+ outbound dial attempts per day using our dialing tools
• Conduct additional outreach through email, LinkedIn, and approved messaging channels
• Connect with owners and decision-makers at security guard companies
• Ask effective discovery questions and qualify potential customers
• Schedule qualified product demonstrations for the Sales team
• Follow up consistently with interested prospects
• Maintain complete and accurate activity records in HubSpot
• Meet monthly targets for qualified meetings held and pipeline generated
• Participate in call coaching and continuously improve your messaging, objection handling, and conversion rates

What Success Looks Like

After completing your ramp-up period, you will be expected to:

• Consistently meet the daily outbound activity target
• Generate approximately 12–15 qualified, attended meetings per month
• Maintain accurate and timely records in HubSpot
• Follow the established prospecting and follow-up process
• Apply coaching and demonstrate measurable improvement
• Create reliable, high-quality opportunities for the Sales team

What We’re Looking For

• At least one year of experience in an SDR, BDR, outbound sales, appointment-setting, or high-volume call-center role
• Demonstrated comfort with cold calling and outbound lead generation
• Professional English fluency, both spoken and written
• Clear, confident communication on the phone
• Resilience and the ability to remain professional after rejection
• Strong organization, time management, and follow-through
• Coachability and a willingness to apply feedback
• Ability to work independently and remain accountable in a remote environment
• Availability to work full-time during U.S. business hours

Nice to Have

• Experience selling to U.S.-based customers
• SaaS or technology sales experience
• Experience in a startup or high-growth environment
• Experience using HubSpot or a similar CRM
• Experience using a power or parallel dialer
• Familiarity with Trellus

Technical Requirements

Because this is a remote position, you must have:

• A reliable computer
• A stable, high-speed internet connection
• A professional-quality headset
• A quiet workspace suitable for customer calls
• A backup plan for internet or power interruptions

Compensation and Benefits

• Base pay: $1,300 USD per month
• Commission: $35 for every qualified meeting that takes place and is accepted by the Sales team
• Target earnings: Approximately $1,600–$1,675 per month at 12–15 qualified meetings held
• Uncapped commission: Additional qualified meetings continue earning commission
• Fully remote position
• Paid U.S. holidays
• Unlimited PTO eligibility after 60 days
• Ongoing training and call coaching
• Opportunity to grow within a fast-growing SaaS company
• Clear advancement potential for strong performers, including a possible path to Account Executive

You’ll Thrive Here If You Are

• Energized by live conversations and measurable goals
• Comfortable being accountable for your results
• Persistent without being pushy
• Curious about how businesses operate
• Receptive to direct, constructive coaching
• Supportive, dependable, and pleasant to work with
• Motivated by both individual achievement and team success

If you are ready to build your outbound sales career and help a growing software company reach more security-industry customers, we would like to hear from you.

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