Outbound Tourism Business Development Support

Job Description｜岗位职责

● Provide strategic and operational support for business development and market expansion initiatives.
负责支持业务拓展及市场扩展相关的战略规划与日常运营工作。

● Conduct market research and competitive analysis to identify market trends, business opportunities, potential partners, and areas for market expansion.
开展市场调研及竞争分析，了解市场趋势，挖掘业务机会、潜在合作伙伴及市场扩展方向。

● Develop, manage, and continuously expand a pipeline of potential partners, clients, and business opportunities.
持续开发、管理并拓展潜在合作伙伴、客户及业务机会资源。

● Build and maintain strong, long-term relationships with key partners, clients, and industry contacts, understand their needs, and identify opportunities for collaboration.
与重要合作伙伴、客户及行业联系人建立并维护长期、稳定的合作关系，了解其需求并挖掘合作机会。

● Develop business proposals, presentations, quotations, and other business materials based on partner and market requirements.
根据合作伙伴及市场需求，制定业务方案、演示材料、报价及其他业务相关资料。

● Coordinate with internal teams and overseas offices to ensure the smooth execution and delivery of partner engagements and business development activities.
协调内部团队及海外办公室，确保合作项目及业务拓展活动顺利执行与落地。

● Monitor market trends, competitor activities, and client feedback, and provide market insights to support business strategies and decision-making.
持续关注市场趋势、竞争对手动态及客户反馈，为业务策略制定及管理层决策提供市场信息和分析。

● Support the planning and execution of industry events, workshops, roadshows, trade fairs, and other market development activities to strengthen market presence and generate new business opportunities.
协助策划及执行行业活动、路演、展会及其他市场拓展活动，提升市场影响力并挖掘新的业务机会。

● Track and analyze business development performance, pipeline progress, and key market indicators, and prepare regular reports for management.
跟踪并分析业务拓展情况、业务机会进展及关键市场指标，定期向管理层汇报相关情况。

● Identify opportunities to improve existing processes, products, and market development approaches based on business and market feedback.
结合业务及市场反馈，持续发现并推动现有流程、产品及市场拓展方式的优化与改进。

● Mentor and support junior team members by sharing market knowledge, industry insights, and best practices to strengthen overall team capabilities.
通过分享市场信息、行业经验及最佳实践，指导和支持初级团队成员，提升团队整体能力。

● Work closely with management to develop and implement market expansion plans aligned with business objectives and growth targets.
与管理层密切合作，制定并落实符合公司业务目标及增长目标的市场扩展计划。

Qualification｜任职要求

● Minimum 3–5 years of relevant professional experience, preferably within the travel and tourism industry.
具备3–5年相关工作经验，有旅游及旅行行业经验者优先。

● Excellent verbal and written communication skills in English, Bahasa Malaysia, and Mandarin.
具备良好的英语、马来语及普通话口头及书面沟通能力。

● Strong interpersonal skills with the ability to build and maintain positive, long-term relationships with clients and partners.
具备良好的人际沟通能力，能够与客户及合作伙伴建立并维护长期、稳定的合作关系。

● Ability to work independently while collaborating effectively with colleagues and cross-functional teams.
具备独立开展工作的能力，同时能够与团队成员及跨职能团队保持良好协作。

● Proactive, target-oriented, and adaptable, with the ability to thrive in a fast-paced travel business environment.
积极主动、目标导向，具备较强的适应能力，能够适应旅游行业快速变化的工作环境。