Outbound Warehouse Supervisor

Primer Group of Companies

Muntinlupa, Metro Manila

Full-Time

Posted on July 07, 2026

Job Description

The Outbound Supervisor is responsible to ensure accurate quantity and quality of items served to customers. He reports directly to Warehouse Online Manager. Supervises online operations and warehouse responsibilities such as safety, quality, cost control, while also driving continuous improvement and optimization of online operation processes.

Duties and Responsibilities

• Manage inventory safe keeping and handling of stocks within the picking area.
• Oversee daily e-comm order fulfillment process from picking, tagging, and packaging process.
• Assign and allocate manpower to process orders and achieve service level agreement.
• Submit monthly order fulfillment report.
• Assists the Order Fulfillment Manager to create and champion policies and processes that would ensure effective and efficient e-comm order fulfillment workflow.
• Together with the OF Manager, create and implement solutions to reduce order mis-picks, damages, and transit time delays
  Work closely with Order Fulfillment manager to optimize fulfillment speed and cost.Prepare and send various reports needed for day to day operations.Train, monitor, motivate and coach E-comm team members.
• Provide high quality customer service to internal and external customers. Assure the security of the facility and the integrity of the inventory.
• Maintains safe and clean work environment by keeping shelves, warehouse area, and workstations neat and organized. Responsible for other tasks completion that may be assigned from time to time.

Qualifications

• Graduate of Business Administration, Industrial Engineering, Logistics/Transportation, Marketing, or related field.
• 3-5 years experience in ecommerce fulfillment - Lazada, Shopee, or equivalent.
• Good communication and collaboration skills, time management, and ability to delegate tasks and foster teamwork.
• Knowledgeable in warehouse operation and inventory processes .
• Open to work in Cupang, Muntinlupa (Monday to Saturday).