Outlet Manager (Cheras)

The Outlet Manager will be responsible for store level-support functions including customer service, scheduling day-to-day operations, cashiering, loss prevention, maintenance and back-office support. The position requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.

In this role, you will:

• To demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.
• To provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise.
• To conduct hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly.
• To control inventory stock levels and reordering as necessary within budget.
• To manage and controls shrinkage.
• Oversee and manage the whole operation team in the outlet and implement operation procedure.

Requirements:

• Age between 25-32
• Highschool Diploma or equivalent
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Minimum 2–5 years of experience in a related field (retail/operations), with prior experience in a supervisory or team leader role.