OUTLET MANAGER

Responsibilities including but not limited to:
Ensure team briefings are carried out before each service period

Implement and ensure that Food Safety and Hygiene standards are met at all times

Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company

Train and develop the team to deliver the food to a high standard

Ensure readiness for service and that the pace is set for peak times

Ensure that all food is presented for service in a timely manner and in correct sequence

Deal with any customer returns of food in a timely manner

Check and sign for all deliveries

Ensure that outlet is stocked with adequate levels of inventory

Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery

Control wastage

Handle guests’ special requests and complaints

Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.

Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas

Assist your superior in Implementing and developing of training programs

Perform miscellaneous job-related duties as assigned