Outpatient Access Representative III - Float

This role involves coordinating activities of Outpatient Access staff in a clinical setting to ensure efficient, accurate, and customer-friendly operations.

Responsibilities include training staff, supporting clinic leadership, managing workflows, and serving as a front office expert in referral coordination, prior authorizations, and electronic record systems.

The position requires performing departmental duties, implementing operational improvements, developing staff education programs, and monitoring compliance with enterprise metrics.

It also includes handling patient and staff concerns, adjusting schedules, and contributing to special projects.

Qualifications include a high school diploma and two years of experience in administration or customer service, with knowledge of medical terminology preferred.

Skills essential for success are strong customer relations, leadership, and proficiency with healthcare systems.

The role demands flexibility in scheduling and reliable transportation for coverage across outpatient centers.

It promotes an inclusive culture aligned with core values of equity, respect, and integrity.