Outpatient Therapist

Position Summary

Responsible for preparing admission documents, obtain copies of Identification cards and insurance cards, assisting patients with admission paperwork. Responsible for communicating any updates or patient concerns with pharmacies, hospitals, families, and facilities. Coordinates all transportation to and from groups and appointments. Helps transport patients when needed. Keeps tracks of patients due dates for injections. Helps clients connect to additional resources if necessary. Responsible for auditing charts, collecting signatures, and

updating admission orders as needed. Sends copies of psychiatric orders, psychiatric progress notes to appropriate providers after received. Assist with patient care as needed. Update physician and therapist with any patient concerns. Obtain updated medication list from hospitals, pharmacies, facilities. Assist providers coordinating follow up visits. Assist therapist with master treatment plans, reviews, and discharge summaries. Assist with providing therapist breaks by monitoring patients and serving lunch and beverages.

Qualifications

Education: High school degree or degree from an accredited college or university in social work, recreational therapy, or appropriate therapeutic field preferred. Combination of education and relevant work experience may be required.

Experience: Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, and/or psychiatric patients preferred.

License: Will require valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using personal or hospital owned vehicle.

Additional Requirements: CPR & First Aide certification and Handle with Care Training within 30 days of employment. Completion of additional job specific training within 30 days of employment as required. All training and certifications must be maintained in good standing for the duration of employment. Must be at least 21 years of age. May be required to work flexible hours and overtime including weekends, evenings, and holidays.

STANDARDS OF PERFORMANCE

Compliance

Understands and adheres to hospital compliance plan and code of conduct.

Respects confidentiality at all times; follows HIPAA guidelines for disclosing information.

Adhere to facility, department, corporate, personnel and standard policies and procedures.

Treats all patients, visitors, and co-workers with dignity and respect.

Always appears professional. Wears name badge at all times. Adheres to uniform standards if applicable.

Teamwork

Takes initiative to helps the team, is flexible when asked to assist in other areas.

Consistently demonstrates positive and affirming behaviors even when addressing conflict or stressful situations.

Demonstrates concern for overall team and understands how actions affect others. Shows a positive attitude and contributes to maintaining an enjoyable and productive work environment.

Does not engage in any unfavorable behaviors such as rumors, inappropriate conversations, etc.

Customer Service

Assumes responsibility for maintaining a clean, safe environment. Demonstrates knowledge of the facility and services provided.

Greets all customers in a positive manner and demonstrates sensitivity to customer’s needs.

Answers telephone appropriate to department guidelines and avoids excessive transfers.

Provides superior customer service while never crossing therapeutic boundaries.

Demonstrates ability to listen to patient/customers regarding problematic issues in in a non-defensive manner.

Accountability

Adheres to attendance requirements. Utilizes correct procedure for taking time off.

Attends departmental and staff meetings as required.

Is accountable and shows pride in work; strives to do more than the minimum required. Shows initiative and completes work in a timely and accurate manner.

Acknowledge mistakes and demonstrates willingness to learn and correct them.

Demonstrates passion and hustle in all work.

JOB RESPONSIBILITIES

Responsible for preparing admission documents, obtain copies of Identification cards and insurance cards, assisting patients with admission paperwork.

Responsible for communicating any updates or patient concerns with pharmacies, hospitals, families, and facilities. Coordinates all transportation to and from groups and appointments. Helps transport patients when needed. Keeps tracks of patients due dates for injections. Helps clients connect to more resources.

Responsible for auditing charts, collecting signatures update admission orders. Sends copies of psychiatric orders, psychiatric progress notes to PCP or nursing facility after received. Assist with patient care as needed.

Update physician and therapist with any patient concerns. Obtains updated medication list from hospitals, pharmacies, facilities. Assist dr. in coordinating Dr. visits.

Assist therapist with master treatment plans, reviews, and discharge summaries. Assist with providing therapist breaks by monitoring patients and serving lunch and beverages