Outreach Assistant

Outreach Assistant Posted 13-Jul-2026 (MST)Westover Job Corps Center,

Johnson Rd, Chicopee, MA, USA17.00-20.00 per hourHourlyFull Time Primary

Position Objective Responsible for performing administrative and

clerical duties, maintaining all required documentation, reports and

statistics for the project, reviewing all folders and forms for accuracy

and completeness, ensuring Quality Control of all Outreach and

Admissions applications and other duties in compliance with government

and management directives. Brief Description of Duties Perform a variety

of administrative/clerical duties, including dictation and transcription

of correspondence, reports and other documents. Receive telephone calls

and visitors; tactfully refer them to the proper individual if the

OA/CTS manager is not available. Maintain calendar of events, schedules,

appointments and take minutes of meetings. Coordinate meeting

arrangements such as time, place, attendees and matter(s) to be

discussed. Review and audit all assigned areas regularly for contractual

compliance and effectiveness of delivery of services to students.

Prepare related reports. Maintain correspondence control log and

coordinate preparation of special reports. Maintain central library of

required documents, handbooks, directives, and center operation

procedures; ensure distribution to designated staff. Act as liaison

between the coordinator and staff, community contacts and the customer.

Receive, log, and review all applicant folders and placement forms for

eligibility, completeness, and accuracy. Condense, summarize and prepare

major operational data for review by the manager; prepare data with

regard to performance standards and contractual goals and requirements

for review by the manager; develop, coordinate and operate systems

required by the manager to plan and evaluate project performance.

Maintain data processing system and communications system. Participate

in outreach activities; maintain communications with and provide

information to community groups, school counselors, military recruiters

and other service agencies; recruit and screen a designated number of

arrivals. Conduct job development activities with employers, military

recruiters, job service offices and other employing organizations;

gather job market information to be used in the placement of students;

provide job counseling and job search and place a designated number of

students during the career transition period; provide presentations and

information to local employers that can assist in the placement and job

development of students. Perform other duties as assigned.

Qualifications To perform this job successfully, an individual must be

able to perform each essential duty satisfactorily. Proficiency with

advanced Microsoft Office applications including Word, Power Point,

Outlook, and Excel. Computer Literacy with basic computer functions,

email, internet, and basic programs such as Adobe Acrobat. Knowledge of

career High level of communication, interpersonal skills, and

organizational skills. Extensive knowledge of standard office practices

and procedures. Skill in operation of variety of office machines.

Ability to work in fast paced deadline-oriented situation. Experience

One-year Secretarial Experience Required. Education High School Diploma or general education degree (GED) required. Associates in Business

Degree preferred. Certificates/Licenses/Registration Valid State

Driver's License Benefits Offered Paid Short Term / Long Term

Disability and Basic Life Insurance. Health care insurance available

(medical, dental, vision, critical illness, accident, HSA, and FSA) Paid

Holidays Paid Time Off 401(k) retirement plan with company match Tuition

Reimbursement Employee Assistance Counseling Service Programs Available

Disclaimers Serrato Corporation is an Equal Opportunity Employer Serrato

Corporation conducts background