Outreach Services Assistant

Outreach Services Assistant

24 hours per week

Central Services, St. Peters, MO

Are you looking for career that connects you with the community? If so this highly active and physically engaging Outreach Services Assistant position could be for you. We are hiring a team member to deliver vital library services directly to adults and children in our community. This position involves driving library vehicles to designated sites and promoting library materials, services and programs. If you are passionate about serving others, love bringing the library to where people are, and enjoy physical variety in your workday, apply today!

Required Qualifications:

· High School diploma or GED required. Some college preferred.

· 1 year of customer or public service preferred.

· Ability to work in a variety of different environments and weather conditions.

· Valid Missouri Class E Driver’s License (or the ability to obtain within 14 days of hire).

· Excellent driving record with the ability to drive a large mobile library and other Library vehicles required.

Part-time employees enjoy a partial benefit package that includes paid time off and a deferred compensation plan with employer match. Pay rate is $16.30.

Schedule: Tuesday 8:30am-5:00pm, Thursday 8:30am-5:00pm, Friday 8:30am-5:00pm. There is a potential for one evening a week and occasional weekend shifts as needed.

Applicants should have flexibility to accommodate schedule or branch assignment changes based on the needs of the Library.

Our library branches serve all residents of St. Charles County by providing a robust collection of materials, many programs and events, and superior customer experiences. Every day we get to live our mission by empowering minds, enriching communities, and inspiring lifelong learning. The future looks bright - join us!

For consideration, submit a cover letter, resume and a SCCCL Application by Monday, October 26, 2026. Application materialscan be emailed to [email protected], or mailed to SCCCL, Human Resources Department, P.O. Box 529, St. Peters, MO 63376**.** Application materials will be accepted until the position is filled or an acceptable number of qualified candidates have been received.

The St. Charles City-County Library is committed to diversity and inclusion. The Library provides equal employment opportunities to all applicants without regard to race, color, religion, sex, gender identity, national origin, sexual orientation, age, disability, or military status. The Library participates in E-Verify.

10/9/26-10/26/26

Description Number: A5

Position Title: Outreach Services Assistant

Salary Grade: A

FLSA Classification: Nonexempt

Reports To: Outreach Services Manager

Revision Date: 10/15/2024

Work directly with customers in person, by phone, and electronically to assist them with their library needs. This includes, but is not limited to, circulation, materials shelving, and reader’s advisory at designated mobile sites. Select library materials based on requests from customers and independent research relative to interests and needs of target patron population such as large print, picture & board books, audio and/or video material. They are responsible for driving library vehicles to deliver materials and services to customers. The position involves a great deal of physical activity, frequently works away from a physical building, and focuses primarily on delivering library services in various environments to adults and children throughout the community.

• Positive attitude, respect for others, and creative thinking.
• Has passion for public service and providing quality library services to the community with friendliness, tact, and diplomacy.
• Is comfortable interacting with the public in many different community settings.
• Listens and actively promotes cooperation and trust to meet customer needs.
• Demonstrates team behavior and willingness to promote a team-oriented environment. Exhibits cooperative attitude while working on all job tasks and willingly assists others.
• Maintains a high degree of ethics, integrity and confidentiality. Defends intellectual freedom and customer privacy.
• Must have some familiarity with routine and preventative vehicle maintenance (e.g. fluid levels, cleaning, tire pressure, etc.) to ensure safe library vehicle operations.
• Must meet requirements for entry (mandatory vaccinations, volunteer screenings, etc.) into our partner organizations
• Participate in outreach and community events with fast-paced, busy environments.
• Locates, selects, and provides library materials, reader’s advisory and ready reference to a patron population unable to access and/or utilize library services.
• Drives library vehicles to predetermined stops and events.
• Engages with the community through multiple delivery methods.
• Promotes use of materials, services, and programs to the community.
• Excellent verbal and written communication skills.
• Works well independently and in fast-paced environments with customers of all ages.
• Adapt when unexpected situations occur.
• Ability to multitask, work well under pressure, and prioritize tasks during fluctuating workflow.
• Familiarity with technology including but not limited to Google suite, Microsoft Office, iOS, and Android devices.
• Display exceptional organizational skills and ability to file alphabetically and numerically.
• Observe legal and defensive driving practices. Must be able to drive all library vehicles.

Accomplished with or without reasonable accommodation.

• Responsible for working in and driving library vehicles, including but not limited to transit and utility vans, in all types of weather.
• Ability to work in a variety of different environments and weather conditions.
• Push/pull with moderate force moving loaded carts, hand trucks, and dollies.
• Ability to lift or move up to 50 pounds in and out of library vehicles.
• Ability to stand for long periods of time.
• Ability to reach high or low to retrieve and return materials to shelves and move through aisles.
• Ability to perform repetitive bending and stretching to load and unload library vehicles.
• Sufficient clarity of speech and hearing to communicate well with staff and others.
• Sufficient vision to produce and review a wide variety of library materials, written correspondence, reports, and related materials in both electronic and hard copy form.
• One year of customer service or public service experience is preferred.
• Must be 18 years or older.
• High school diploma or GED required. Some college preferred.
• Valid Missouri Class E driver’s license (or ability to obtain within 14 days of hire) with an excellent driving record required.

The job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the Library.

Pay: From $16.30 per hour

Expected hours: 24.0 per week

Benefits:

• Employee assistance program
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• customer or public service: 1 year (Preferred)

License/Certification:

• Missouri Class E Driver License (Preferred)

Work Location: In person