Outside Sales Representative

Company Description Alert 360 is a trusted provider of reliable security solutions for homes and businesses across the United States. Since 1973, the company has delivered security cameras, alarm systems, automation, alarm monitoring, and proactive video monitoring, earning an A+ rating from the BBB. As the fourth-largest residential security company in the country and a 5-Diamond alarm monitoring station, Alert 360 emphasizes cutting-edge interactive and automation products. The organization’s customer-centric approach and exceptional team contribute to its long-term success and recognition as a “Best Places to Work” for six consecutive years. Team members benefit from competitive salaries, a comprehensive benefits package, 401k match, paid disability insurance, and generous paid time off and holiday pay.

Role Description This full-time Outside Sales Representative role is a hybrid position based in the San Antonio, Texas Metropolitan Area, with some work-from-home flexibility. The role focuses on prospecting new residential and commercial customers, conducting in-person and virtual consultations, and presenting tailored security and automation solutions. Daily responsibilities include delivering professional sales presentations, following up on leads, managing a sales pipeline, and coordinating installation details with internal teams. The Outside Sales Representative will build and maintain long-term customer relationships, provide ongoing support, and ensure a positive customer experience throughout the sales cycle. The role also involves meeting or exceeding sales targets, maintaining accurate CRM records, and staying current with product features, promotions, and industry trends.

Qualifications

• Strong skills in Sales Presentations and New Business Development, with the ability to effectively convey value and close deals.
• Demonstrated Relationship Building and Customer Service abilities to foster trust and long-term client partnerships.
• Excellent Communication skills, including clear verbal and written communication and active listening.
• Proven experience in outside or field sales, ideally in security, technology, telecommunications, or related industries.
• Comfort with hybrid work, including travel within the San Antonio, Texas Metropolitan Area for in-person meetings.
• Ability to manage time, territory, and a sales pipeline independently, using CRM tools and basic computer applications.
• High level of integrity, professionalism, and commitment to delivering customer-focused solutions.
• Valid driver’s license and reliable transportation for local client visits; willingness to work flexible hours as needed.
• High school diploma or equivalent required; additional education or sales training is a plus.