Outside Services Associate

Description:

Description

Island Country Club, located on beautiful Marco Island, is currently looking for a Outside Services Associate who is positive, energetic, and eager to work in a fast-paced, high-volume environment. The ideal candidate will pride himself/herself on attention to detail and offer an exemplary level of member service. This full-time position is considered seasonal through May 2027. The pay range is $14.75-$23/hour based on pay rate and gratuities.

Job Summary (Essential Functions):

• The position will assist with the tasks associated with daily golf operations including greeting members and guests in a professional manner, managing and tracking play to ensure proper billing, protecting and maintaining assets, and providing other professional services to ensure an exceptional golf experience at the Club.

Job Tasks/Duties:

• Accept direction from the Lead Assistant Golf Professional and Golf Professional Staff and complete requested tasks.
• Assist in maintaining an accurate daily play sheet to ensure proper billing.
• Stage carts in an orderly and efficient fashion to accommodate incoming golfers.
• Load golf bags onto golf carts as directed.
• Clean the clubs of all golfers as they complete play, as well as carrying clubs to golfers’ cars.
• Accurately store members’ clubs & rental sets in the bag room and assist in updating the bag storage list.
• Perform all tasks needed to maintain a fleet of golf carts including washing carts, driving carts in a safe manner, and reporting any damage or mechanical problems to your supervisor.
• Perform all duties needed to maintain a driving range. These responsibilities include staging the practice areas in a neat and orderly fashion, collecting and washing range balls periodically, restocking the practice areas when necessary, and completing a checklist of closing tasks to ensure the practice area is ready for the next day.
• Cleaning all areas in the workplace in order to maintain a neat and professional presentation.

Disclosure Statement:

No one Job Description, for any one position, can possibly encompass all responsibilities, which may be requested. The above Job Description defined, is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for Island Country Club.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Requirements:

Job Knowledge, Core Competencies and Expectations

• Greet members and guests in an appropriate and positive manner.
• Communicate with members and guests to secure necessary information needed to provide excellent customer service.
• Keep a professional appearance and adhere to dress codes established by the Club.

Licenses and Special Requirements

• Must be visible, easily approachable, and pro-active in nature
• Strong attention to detail
• Must have a valid Driver’s License and show the ability to operate a golf cart properly.

Physical Demands and Work Environment

• Sufficient stamina to tolerate hot, cold, humid and rainy outdoor weather for several consecutive hours.
• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stopping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.

Island Country Club is an equal opportunity employer and drug free workplace. Pre-employment drug/alcohol screenings and background checks are required. United States work authorization required (we participate in E-Verify.)