Outsourcing Payroll Specialist

Role Review

We are seeking an experienced Payroll Specialist to join the team. In this full-time role based at Northpoint, Mid Valley , you will be responsible for managing the end-to-end payroll process for clients, ensuring accurate and timely payroll administration and compliance.

What you'll be doing

• Take full ownership of end-to-end payroll processing for Singapore and Malaysia clients, ensuring accuracy, compliance, and timely delivery with minimal supervision.
• Ensure all payroll data is processed accurately and on schedule in accordance with established timelines and statutory requirements.
• Adhere to all payroll-related compliance, controls, statutory regulations, and audit requirements.
• Handle and resolve payroll issues, discrepancies, and queries promptly and professionally.
• Statutory Reporting & Filing, Prepare and submit statutory filings such as CPF, IRAS submissions (IR8A/IR21), SDL, SHG funds, SOCSO, EPF, EIS, HRDF, PCB, and other mandatory contributions.
• Build strong working relationships with internal teams and key business partners/ client.
• Be accountable for payroll accuracy, timelines, and proactive issue resolution, including identifying risks and recommending solutions.
• Act as a back up to the other team members to deliver and manage clients’ expectations as and when required.
• Participate in regular calls/meetings with clients to review payroll performance and address open items.
• Provide expert payroll advisory for SG & MY clients.
• Maintain and update payroll procedures and documentations.
• Support the HOD and Project Team with new client onboard, transitions/implementations, including data collection, reviews, testing, and go-live activities.
• Work in collaboration with other team members to establish and maintain a confidential and sensitive work environment.

What we're looking for

• Minimum 2 years of experience as a Payroll Specialist or in a similar role
• Strong knowledge of payroll processing, tax regulations, and compliance requirements
• Proficient in using payroll software and spreadsheet applications
• Excellent attention to detail and problem-solving skills
• Effective communication and customer service skills
• Ability to work independently and as part of a team
• Relevant payroll or accounting qualifications are highly desirable

Why Join Us?

Be part of a collaborative team where you can strengthen your payroll expertise, work with diverse clients, and contribute to delivering reliable, high-quality payroll services.

Know someone who might be a great fit? Feel free to share this opportunity with them!

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