Overnight Houseperson

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.

You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding, to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

Responsibilities

• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor

Qualifications

• Graduated high school, received GED or equivalent
• Proven customer service experience with a strong guest-focused mentality
• 1 year experience as a houseperson or housekeeper strongly desired
• Good understanding of cleaning techniques and products
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills

About the company

Situated in the very heart of downtown Portland, between the sun-dappled Willamette River and the lush, forested playground of Washington Park, our AAA Four-Diamond hotel is perfectly placed for the urban explorer seeking a beautiful adventure in Oregon. While the windswept and wildly gorgeous Pacific coastline is only two hours away, and Mount Hood’s endless rivers, lakes, trails, snowy slopes, and open meadows are only an hour away, there are plenty of opportunities for hiking, kayaking, and climbing, only minutes from our doors. And for travelers in the mood for culinary exploration, downtown Portland provides a treasure trove of thrilling dining and imbibing options from all over the world, from Thailand to Morocco.