Te Whare Aio Maori Women's Refuge
Overnight Supervisor - Transitional Housing
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
NZ$55,000 – NZ$70,000 / year
Location:
Auckland, New Zealand
Work mode:
Onsite
Published on:
21 September 2026
What they need
About Us
This is a busy role that requires a high degree of energy, physical strength, enthusiasm, and a strong desire to be there for the wahine and tamariki in our care.
This is a sole role, supervising the tangata whaiora in our service and the building, responding to emergency events. Minimal advocacy work is required for this role, but you will utilise our values to ensure whaiora and their tamariki are safe and comfortable.
This role would be suitable as a starting ground into becoming a Family Harm Practitioner or Housing Navigator. We are very passionate about training and developing our team regardless of where your journey may take you. Some experience working with wahine and tamariki is preferred.
Our Values
Manaakitanga- Upholding the mana of ourselves and all others by operating with integrity - doing what is right for those we serve
Aroha - Compassion, empathy, and care are at the heart of our practice
Ngātahi - working collectively, acknowledging the whakapapa of people and relationships
Āhuru - safe, secure, and stable environment for our whānau and kaimahi
The Role
Provide support to the team, and ensure wahine and tamariki are safe. Uphold the security, Health, and Safety of our wahine and their tamariki as well as your colleagues.
Shifts Available:
- Thursday–Monday, 7:00 pm–3:30 am (1 position)
Key Responsibilities
Ensuring the tangata whaiora are safe and well, and adherence to their responsibilities while in our care
Respond to events to ensure the safety of wahine and their tamariki
Light cleaning, preparing rooms, and other cleaning duties as scheduled
Being security-minded, aware of risks, risk management, and hazards
About You
Strong work ethic, integrity, and cultural competency.
Some experience in social services, mental health, addictions, or family violence is advantageous (peer support experience welcomed).
Excellent communication and relationship-building skills.
Highly organised, accountable, and adaptable.
Computer literacy is a must and a full, clean driver’s license.
Ability to maintain professional boundaries and work collaboratively and autonomously
NZ residency or a valid work visa required.
What we offer
A supportive team that works hard to uphold the mana of wahine, including that of our Kaimahi.
Full training, this will be at least 4 weeks, day shift before starting night shifts
Ongoing professional development
EAP
Reasonable support to advance your educational training
6 Wellness Days per year
Birthday leave
A warm fuzzy feeling when we get it right and make a difference
If this is you, and you already have your sleeves up, and you are ready to go, then apply now.
You will be required to undergo police vetting under the Vulnerable Children's Act 2014.
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