Oversea Agent Development Supervisor

Honour Lane Shipping (HLS) was established since 1997, Now HLS extends to 42 owned offices, with more than 1000 staffs. With freight volume exceeding 400,000 TEUS, we has diversified our service portfolio and coverage, from 1 KG courier delivery to a plant relocation project, we streamline the freight solutions for customers. Our performance-driven mentality makes us to take extra steps on services for our customers, our track record and market reputation proven HLS as an industry leader.

HLS facilitates a well-developed, integrated, and seamless network of transportation solutions, from ocean, air, and land transports to warehousing, logistics, inventory management, information services, and consultation services to the industry. Extensive pre-carriage, ocean freight, and destination services allow HLS to operate one of the most comprehensive point-to-point transportation services worldwide.

About the role

We are seeking a proactive and globally-minded Agent Development Specialist to join our dynamic global team. This role is pivotal in expanding our global footprint by managing, developing, and optimizing relationships with our overseas agents. The role will act as the primary bridge between HLS and international partners, ensuring seamless communication, competitive pricing, and the execution of our global trade strategies.

Key responsibilities

1. Agent Relationship Management & Business Development

Serve as the primary point of contact for assigned overseas agents, building and maintaining strong, long-term business relationships.

Collaborate closely with the Trade Manager to develop and execute strategies aimed at increasing business volume and market share within the assigned agent network.

Conduct regular online conference calls with overseas agents to review business performance, address challenges, and identify new opportunities.

2. Pricing, Quotation, and RFQ Management

Handle all incoming inquiries (multiple port pairs), Requests for Quotation (RFQ), and Bidding/Tender requests from overseas agents.

Manage and negotiate short-term and long-term pricing requirements to ensure competitiveness and profitability.

Proactively source and coordinate rate requests to meet the specific needs of the agent network.

3. Performance Tracking & KPI Achievement

Monitor and track the business volume and key accounts of assigned overseas agents on a regular basis.

Analyze performance data to identify trends and areas for improvement, ensuring all company KPIs and targets are met or exceeded.

4. Cross-Functional Coordination & SOP Implementation

Facilitate effective communication and workflow coordination between overseas agents and internal departments/offices (e.g., Operations, Pricing, Sales).

Collect, organize, and document Standard Operating Procedures (SOPs) for key agent accounts.

Disseminate SOPs to relevant internal stakeholders and ensure strict adherence to these guidelines to maintain service quality.

5. Travel & Market Presence

Undertake 1-2 international business trips per year to visit overseas agents, conduct face-to-face meetings, and strengthen partnerships.

Qualifications & Skills

Bachelor’s degree in International Business, Logistics, Supply Chain Management, or a related field.

5+ years of experience in freight forwarding, logistics, or international trade, with a proven track record in agent management or business development.

Skills & Competencies

Language Proficiency: ​ Good written and verbal communication skills in English

Business Acumen: ​ Strong understanding of international trade, freight forwarding operations, and pricing mechanisms.

Communication: ​ Good interpersonal and coordination skills, capable of managing multiple stakeholders across different time zones and cultures.

Tech Savvy: ​ Proficient in MS Office Suite (Excel, PowerPoint, Outlook) and familiar with CRM systems.

Mindset: ​ Highly self-motivated, detail-oriented, and results-driven with the ability to work independently in a fast-paced environment.

Interested parties are invited to send their full resume with present and expected salary by email to [email redacted, apply via Company website]

Human Resources and Administration Department

Honour Lane Shipping Limited

Room 1501, 15th Floor, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, NT, Hong Kong.

Attn : HR Department

Web-site : www.hlsholding.com

(Personal data collected will be used for recruitment purpose only)

Full-time